Privacy Policy

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Privacy policy of Viset SRL (marketing company of Vibroacústica SRL products)

Viset SRL is committed to protecting your privacy. This policy (together with our terms of use) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us.
It applies to our website, www.visetlab.com. It also applies if the site is accessed by any other means. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.

ABOUT US
We are Viset SRL, a Belgian company (company number 0767.544.271) with headquarters at 33 Avenue Wellington 1180 Brussels - Belgium. We are the data controller in relation to the personal data you provide to us, so we determine the purposes and manner in which your data is processed.
In this policy we will use the following terms to refer to the different categories of people who interact with our Site and use our services or products:
Business Contact: means an individual employee, consultant or agent of an entity to which we sell products;
Consumer: means an individual customer to whom we sell through our Site;
User: means any person who accesses any of our Site.

HOW WE COLLECT PERSONAL DATA
There are a number of ways in which we may collect data from and about you, such as
Direct interactions. You may provide us with personal data by filling in forms or by corresponding with us by email, telephone, post or in person. This includes when you create an account with us and request that we send you marketing communications.
Automated technologies or interactions. When you interact with our Site, we may automatically collect technical data about your equipment, browsing actions, and patterns. We collect this personal data through the use of cookies and other similar technologies.
Third parties or public sources. We may receive personal data about you from various third parties and public sources (for example, analytics providers such as Google).

INFORMATION WE MAY COLLECT FROM YOU

Personal data or personal information means any information about an individual from which that person can be identified. We may collect, use, store and transfer different types of personal data about you, such as
Account data. When you create an account with us, the information you provide to us may include your name, address, email address, and telephone number.
Correspondence data. If you contact us, we may keep a record of that correspondence.
Marketing data. If you agree to receive updates about us, new products or other changes, we may use your name and email address to keep you informed.
Payment data. If you are an existing customer, we will ask you if you want us to save your payment card details to speed up the transaction process.
Technical data. When you visit our Sites, we automatically collect certain technical data about your visit, such as the IP address used to connect your computer to the Internet, browser types and version, and operating system.
Transaction data. This is data we hold in connection with purchases made by customers who use our Sites.
This is information we collect about your visit, such as date and time, products you viewed or searched for, page response times, and page interactions.
We may also collect, use and share aggregated and anonymous data, derived from your personal data, in order to improve the services we offer you.
If we need to collect personal data by law or to provide you services, and you do not provide the requested data, we may not be able to provide you services. It is important that the data we hold about you is accurate. Please keep us informed if this information changes during your relationship with us.

COOKIES
What are cookies?
A cookie is a text file containing a small amount of information that is sent to your browser when you visit a website. The cookie is returned to the originating website on each subsequent visit, or to another website that recognizes it. Cookies are an extremely useful technology and perform many different tasks.
A web beacon is a graphic image, often transparent, typically no larger than 1 pixel x 1 pixel in size, that is placed on a website or in an email and is used to monitor user behavior when visiting the website. website or send email. It is often used in combination with cookies.
We may collect information through the use of cookies, web beacons, or similar analytics technologies.

What cookies do we use?
Below we have listed all the cookies we use. These are classified into the following categories:

Strictly necessary cookies. These are cookies that are necessary for the operation of our website. They include, for example, cookies that allow you to log in to secure areas of our Sites.

Analytical/performance cookies. They allow us to recognize and count the number of visitors and to see how visitors move around our Sites when they use them. This helps us improve the way our Sites work, for example, by ensuring that users easily find what they are looking for.

Functionality cookies. They are used to recognize you when you return to our web pages. This allows us to personalize our content for you, greet you by name and remember your preferences.

Targeting cookies. These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our sites and the advertising displayed on them more relevant to your interests. We may also share this information with third parties for this purpose.

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USES OF THE INFORMATION
We will only use your information where the law allows us to, and typically in the following circumstances
When necessary to perform the contract with you (for example, when you buy something from us)
Where it is necessary for our legitimate interests (or those of a third party), and your interests and fundamental rights do not override those interests.
Where we have your prior consent to use your personal data (for example, if you have consented to receiving product or marketing updates)
When we need to comply with a legal obligation.

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DISCLOSURE OF YOUR INFORMATION

We may share your personal information with any member of our group, ie our affiliates, our ultimate holding company and its affiliates.
We may also share your information with selected third parties, including:
Business partners, suppliers and subcontractors for the performance of any contract we enter into with you.
Analytics and search engine providers that help us improve and optimize our site.
Professional advisers, including lawyers, auditors and insurers.
We may disclose your personal information to third parties:
in the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets
if Viset SRL or substantially all of its assets are acquired by a third party, in which case the personal data it holds about its customers will be one of the transferred assets
if we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms of use or terms of sale and other agreements; or to protect the rights, property, or safety of Viset SRL, our customers, or others. This may include exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.
We require all third parties to respect the security of your personal data and treat it in accordance with applicable law. We do not allow our third-party service providers to use your data for their own purposes, and they may only process your personal data for specified purposes and in accordance with our instructions.

YOUR RIGHTS
You have the right to ask us not to process your personal data for commercial purposes. We will generally inform you (before we collect your data) if we intend to use your data for such purposes. You can exercise your right to prevent such treatment by checking certain boxes in the forms we use to collect your data or by contacting us at any time at info@vibroacustica.com.ar

THIRDPARTY SERVICES

In general, the third-party providers we use will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, some third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies regarding the information we are required to provide to them for your purchase-related transactions. In the case of these providers, we recommend that you read their privacy policies so that you can understand how your personal information will be treated by these providers.
Once you leave our website or are redirected to a third party website or application, you will no longer be governed by this privacy policy and our website terms of use.

INTERNATIONAL TRANSACTIONS

Please remember that some providers may be located or have facilities located in a different jurisdiction than either you or us. 
If you live in a jurisdiction outside of Belgium, you may have additional rights in relation to the collection and sale of your personal information.
We guarantee a similar degree of protection to your data when we must transfer it outside the UK or the EEA with at least one of the following safeguards:
The country has been considered as having an adequate level of protection of personal data by the European Commission.
If we use certain service providers based outside the EEA, we may use specific contracts approved by the European Commission that give personal data the same protection as it has in the UK or the EEA.
In any other case, we will obtain your explicit consent before any transfer occurs.

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LINKS
Our site may contain, from time to time, links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility for these policies. Please check these policies before submitting any personal data to these websites.

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SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to ensure that it is not lost, misused, accessed, disclosed, altered or destroyed.
If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with SHA-256 encryption. Although no method of transmission over the Internet or method of electronic storage is 100% secure, our e-commerce partner WIX is fully PCI-DSS compliant and our website is implemented in accordance with generally accepted industry standards. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.
Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorized access. We have established procedures to deal with any suspected personal data breach, and will notify you and any applicable regulator of a breach where we are legally required to do so.

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DATA RETENTION
We will only retain your personal data for as long as is reasonably necessary to fulfill the purposes for which we have collected it, including any legal, regulatory or reporting requirements. If we believe there is a potential for litigation in connection with our relationship with you, we may also retain your data for a longer period of time.
In determining the appropriate retention period for your personal data, we will consider the amount, nature and sensitivity of the data we hold, the potential risk of harm from a data breach, the reason we process your data and whether we can achieve those purposes by other means, as well as other legal, regulatory or tax requirements.

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YOUR LEGAL RIGHTS

You have the right to receive a copy of the personal data we hold about you and to check that we are lawfully processing it.
You can also request that the data we hold about you be corrected if it is incomplete or inaccurate.
You can request that we erase or delete your personal data where there is no compelling reason for us to continue processing it (provided there are specific legal reasons for this, which we will inform you of at the time of your request).
You can object to the processing of your personal data if we are based on a legitimate interest and you consider that it affects your fundamental rights and freedoms.
You can ask us to suspend or restrict the processing of your personal data if you want us to establish its accuracy, if our use of that data is illegal but you do not want us to erase it, if you need us to keep the data even though we no longer need it for the establishment, exercise or defense of legal claims, or if you have objected, but we need to verify if we have legitimate reasons to use them.
You can request that we transfer your personal data to you or to a third party in a structured, commonly used and machine-readable format (where we use the information we hold to provide you services).
You can also withdraw consent at any time where we are relying on your consent to process the data.
You always have the right to file a claim with a control body. In Argentina, it is the General Directorate of Defense and Consumer Protection. If you have a complaint, we would appreciate it if you would give us the opportunity to resolve your issues before going to the regulatory body, so please contact us first, whenever possible.

CHANGES TO OUR PRIVACY POLICY
Any changes we make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by email.

CONTACT
Questions, comments and requests regarding this privacy policy are welcome and should be directed to info@vibroacustica.com.ar. Similarly, if you wish to access, correct, modify or delete any personal information we hold about you, please contact us at www.visetlab.com